Shipping & Return Policy

Last updated: April 18, 2022

Thank you for shopping at Henry Repeating Arms. We sincerely appreciate your support!

Shipping Destinations & Services

For all direct sales, Henry Repeating Arms ships exclusively via UPS Ground or 2nd Day Air to federally licensed firearms dealers within the continental United States of America and Hawaii only. A valid, non-expired file copy of the dealer’s Federal Firearms License (FFL) is required prior to shipping.

Return Policy

If, for any reason, you are not 100% satisfied with your purchase, we invite you to contact us directly by calling us at 866-200-2354 or submitting a form through our Contact Us page.

Henry Repeating Arms firearms are warranted to be free from defects in material and workmanship. Any such defects of which Henry Repeating Arms receives notice after the date of purchase by the original owner will be remedied by Henry Repeating Arms without charge as quickly as possible following the delivery of the firearm as provided below.

Warranty claims and the firearm concerned should be entered in our Henry Warranty Service system for approval and a complimentary return shipping label.

For direct sales, should your issue be unserviceable for any reason, Henry Repeating Arms will issue a full refund including shipping costs to the original payment method.

Any other refunds will be issues via check delivered by USPS.

Order Cancellation

Please note that all factory-direct firearm sales are final and order cancellation is at the sole discretion of Henry Repeating Arms.

If you have any questions about our Shipping & Returns policies, please contact us by email at [email protected], by phone at 866-200-2354, or through our Contact Us form.

 

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The Henry Guarantee

The Henry Guarantee

From Founder & CEO, Anthony Imperato

“When you choose to spend your hard-earned money on a Henry, you have my personal satisfaction guarantee and a lifetime warranty for the life of the product. Your 100% satisfaction is of utmost importance, and our award-winning customer service team is empowered to do whatever it takes to make sure you are happy with your Henry.”